Refund policy
Last Updated: June 2026
At Devbhoomi Naturals, we are committed to delivering quality products. Due to the nature of food products, please read our return and refund policy carefully.
Order Cancellation
Orders may be cancelled before they are dispatched. Once an order has been shipped, cancellation requests cannot be accepted.
Returns
As we sell food products, returns are generally not accepted after delivery due to hygiene, safety, and quality considerations.
Damaged, Defective, or Incorrect Products
If you receive:
- A damaged product
- A defective product
- An incorrect item
Please contact us within 48 hours of delivery with:
- Order number
- Clear photographs of the package and product
- Description of the issue
After verification, we may offer a replacement, store credit, or refund at our discretion.
Refund Processing
Approved refunds will be processed to the original payment method used for the purchase.
Refunds are generally completed within 5–10 business days after approval, depending on the payment provider and banking system.
Non-Refundable Situations
Refunds or replacements will not be provided for:
- Change of mind after delivery
- Incorrect address provided by the customer
- Delivery attempts failed due to customer unavailability
- Products opened, consumed, or partially used
- Quality concerns reported after the specified reporting period
Contact Us
For refund-related assistance, please contact:
- Email: support@devbhoominaturals.com
- Website: https://devbhoominaturals.com
Please include your order number and relevant details when contacting support.